Services

Computer Diagnostics

  • Free Diagnostics – when followed by a repair service, network setup, computer installation or hardware purchase.
  • Diagnostics Fee €15
    - Diagnostics performed at our location when the conditions for Free Diagnostics are not met.
    - On-site diagnostics resulting in a non-economical repair decision.
    - On-site diagnostics when the customer decides not to proceed with the repair.
  • In all other cases, a €30 diagnostic fee applies.

Wi-Fi and LAN Network Setup

  • Configuration of Wi-Fi and wired network routers from all major brands.
  • Security Check and Optimization
    - Wi-Fi password setup and protection.
    - Securing router administration access.
    - Wi-Fi signal analysis, coverage planning and implementation.
  • Connection and Setup of printers, network storage devices, cameras and other network equipment.
  • Design and Deployment of home and small business networks.

Computer and Laptop Repair

  • Computer won't start? SSD or hard drive replacement including data migration.
  • Slow computer? Problem analysis and troubleshooting at both software and hardware level.
  • Windows Installation – clean installation, system recovery or upgrade to a newer version. New licenses can be supplied if required.
  • Software Configuration – e-mail setup, web browsers, Microsoft Office and other common applications.

Additional Services

  • Remote IT Support – if your computer is connected to the internet, many issues can be resolved remotely without a visit.
  • Consulting and Purchasing Advice – assistance with selecting a new computer or laptop, including delivery, installation and setup.
  • Business IT Support – one-time assistance or regular maintenance plans tailored to your company's needs.
  • Data Backup and Migration – local backups or cloud-based solutions such as OneDrive, iCloud and Dropbox.

Common Problems We Solve

My Laptop Is Running Slowly

One of the most common issues we encounter is a slow computer, especially older laptops that still use traditional hard drives instead of SSD storage. Over time, hard drives can develop bad sectors and performance problems, causing Windows and applications to become extremely slow. The solution is often straightforward. After diagnostics confirm the issue, we replace the old drive with a modern SSD. SSD drives are significantly faster, more reliable, and contain no moving parts. Read more about the causes of a slow computer. Typical repair cost including a new SSD is approximately €100 including VAT.

My Computer Won't Start

There can be several reasons why a computer fails to start. If no indicator lights appear, the issue is often related to the power supply. If the computer powers on but nothing appears on the screen, faulty RAM memory may be the cause. If the system starts but freezes during startup, the problem is frequently related to disk errors or corrupted system files. Most repairs cost up to €100 unless a motherboard replacement is required. Motherboard repairs typically range between €150 and €300 depending on the hardware configuration.

I Have a New Router

Whether due to age, performance issues or hardware failure, replacing a router is often necessary. Modern routers provide better coverage, improved reliability and higher wireless speeds. While replacing a router is usually simple, proper configuration is essential for security and optimal performance. We offer setup and configuration of both 2.4 GHz and 5 GHz Wi-Fi networks and can advise on the best solution for your home or office. Learn more about choosing the right router. Router configuration costs €30. New routers are available from approximately €30 and up, depending on requirements.

Frequently Asked Questions

Do you repair Apple MacBooks?

No. We currently specialize in computers and laptops running Microsoft Windows.

How long does computer diagnostics take?

In most cases, diagnostics are completed within 24 to 48 hours after receiving the device.

Do you provide on-site support?

Yes. We provide on-site computer and network support in Bratislava and surrounding areas.

Can you help me remotely?

Yes. If your computer is connected to the internet, many software-related issues can be resolved remotely.

Do you speak English?

Yes. We provide support and communication in English.

Do I need to bring my computer to your office?

Not always. Many software issues can be resolved remotely, while hardware repairs may require an on-site visit or device drop-off.